Shipping policy

📦 Shipping policy

Last updated: September 1, 2026

We ship orders from Amazon's fulfillment network in Germany.

📍 Shipping destinations

We ship exclusively to Germany, Italy and France.

🚚 Shipping methods and carriers

Orders are shipped through Amazon's logistics network or its partner carriers. Tracking is provided for shipped orders.

📦 Shipping costs and estimated delivery times

Shipping to Germany, Italy and France is free.

Germany: estimated 3–5 business days
Italy: estimated 3–5 business days
France: estimated 3–5 business days

Please note: Delivery times are estimates and may vary on public holidays or because of unforeseen delays.

🔎 Tracking your order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number and a link to track the delivery status.

📦 Undeliverable packages

If a package is returned because of an incorrect address or failure to collect it, we will contact you to arrange reshipment or a refund, less any shipping costs incurred where applicable.

📉 Damaged or lost shipments

If your order arrives damaged or does not arrive within the expected delivery time, please contact us at info@finohairglow.eu. We will work with Amazon and the shipping carriers to find a solution.

📬 Contact

If you have questions about this shipping policy or need help with your order, contact us at info@finohairglow.eu.