Privacy policy

Privacy Policy

Last updated: 21 July 2025

finohairglow.eu (operated by GUTMAN&IG SIA) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), in order to provide you with a curated shopping experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Services, place an order, or contact us.

By using the Services, you confirm that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We collect personal information that identifies or relates to you. This includes:

Contact information: name, billing and shipping address, phone number, email.
Payment information: credit/debit card details, payment method, payment confirmation.
Account details: username, password, preferences, and saved settings.
Order history: viewed products, cart activity, past purchases, returns.
Communication data: messages and inquiries you send us.
Device information: IP address, browser type, device ID, and technical logs.
Usage data: how you interact with our site, including time stamps and navigation.

2. How We Collect Information

We collect your personal information from:

You directly, when creating an account, placing an order, or contacting us.
Automatically, through cookies and browser data when you use the Services.
Third-party services, such as payment processors, analytics providers, and fulfillment partners.
Shopify, which hosts our store and processes your data to enable secure operations.

3. How We Use Your Information

Depending on how you interact with our Services, we use your personal information to:

Provide and improve the Services, process payments, deliver orders, and manage your account.
Send notifications, order confirmations, and support messages.
Offer marketing and promotions, including via email, SMS, or online ads.
Protect security, prevent fraud, and monitor suspicious activity.
Comply with legal requirements and cooperate with authorities when necessary.

4. Sharing of Personal Information

We may share your data with:

Shopify, who hosts and processes your information on our behalf.
Service providers, such as payment gateways, logistics, and IT providers.
Marketing partners, to offer tailored advertisements (where legally permitted).
Affiliates or successors, in the event of a business restructure or acquisition.
Authorities, in response to legal requests, subpoenas, or investigations.

We do not sell your personal data.

5. Shopify’s Role

Our Services are hosted by Shopify. Your personal information may be shared with Shopify and processed in other countries where Shopify operates. Shopify is independently responsible for processing certain personal data. Learn more: Shopify Privacy Policy.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access or receive a copy of your data.
Request correction or deletion.
Object to or restrict processing.
Withdraw consent at any time.
Opt out of marketing messages.
File a complaint with your local data protection authority.

You may exercise your rights by contacting us (see section 11).

We do not discriminate against you for exercising your rights.

7. Children’s Data

Our Services are not intended for children. We do not knowingly collect data from individuals under the age of majority in your jurisdiction. If you believe a child has provided us data, contact us to request deletion.

8. Cookies and Tracking

We use cookies and similar technologies to:

Enable core site functions
Understand usage and improve performance
Show relevant marketing content

You can control cookies via your browser settings. Learn more in our Cookie Policy.

9. Data Security and Retention

We take appropriate security measures to protect your data, but no system is 100% secure.
Your data is retained for as long as necessary to:

Fulfill your orders
Maintain your account
Comply with legal obligations
Resolve disputes

10. International Transfers

Your data may be processed outside your country of residence.
If you are in the EU or UK, we rely on standard contractual clauses and similar safeguards for lawful international transfers.

11. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, contact us at:

GUTMAN&IG SIA
Vārnu iela 8b–48, LV-1009 Rīga, Latvia
Email: info@finohairglow.eu

Company registration no.: 40203409596
VAT numbers: LV40203409596 (Latvia), DE364821996 (Germany)

We are the data controller for purposes of applicable data protection laws.

12. Updates to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date above and notify users if legally required.